The New Ellington Hotel is currently looking for a candidate with exceptional customer relations skills to join a small reception team. Major responsibilities will include Present a friendly and efficient guest check in check out Ensure effective communication to all departments Ensure accurate billing of charges Maintain total guest satisfaction Be the front line of inquiries on the reception front desk handling phone calls and e-mails Deal with reservation enquiries and process reservations effectively Pursue accurate cash handling procedures are adhered to A high level of adaptability will be required to work shifts covering unsociable hours and weekends. The ideal candidate will have previous experience using Opera front office system and be able to show own initiative. Competative Salary